Moxie Classes have three parts:

1. Warm-Up Room

2. Studio

3. Cool-Down Room


Warm-up room

Moxie Classes typically begin with attendees and instructors gathering in the warm-up room. The warm-up room opens 15 minutes before the scheduled start time. Your microphone and camera will be on by default in the warm-up room. You can get yourself familiar with the functions of the Moxie studio and prepare for the class to start, while also interacting with other attendees and the instructor.

Studio

Inside the studio the default settings for Group Classes are:

- Attendees' microphones are muted. The instructor can choose to either enable or disable attendees' microphones. If enabled, attendees can unmute themselves to speak.

- Attendees can choose who can see their video: only instructor, everyone (if the instructor enabled the option for attendees to see each other), only the attendee themselves.

- The text chat is minimized (you can still use the text chat during a class. All participants will see all messages.)

To be clear: As an attendee, if you mute your microphone during a class, nothing you say will be recorded.

Cool-down room

Once the instructor ends the class, you will enter the cool-down room, where you again can interact with the instructor and other attendees.

If the class is Flex Pay, you will be able to send a one-time payment to the instructor from the cool-down room.

You can also rate the class so that we can learn and improve. Your feedback is essential!

Flex Pay Classes

If you have attended a Flex Pay class or want to give extra gratitude to your instructor, you can visit their profile page and click the Flex Pay button to send a one-time payment.

Please note: Flex Pay one-time payments are non-refundable.


Video on Demand

Instructors can choose to record their classes. Warm-up rooms and cool-down rooms are not recorded. The recording only begins when the instructor clicks the 'Start Class' button. Only the instructor's video and the class audio is recorded. Attendee video is not recorded.

If your instructor has enabled video on demand, just navigate to their profile and click the ‘Videos’ tab to start watching.

If you have a monthly or weekly subscription, you will be able to watch all of the instructor's videos. If you paid for a class as a drop-in attendee, you will only be able to watch the video for that session, whether you attended the class or not. If you booked a Flex Pay class, you will only be able to watch that class if you attended it.

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