What to do if your device or internet disconnects during a Livestream class.
If your device disconnects during class, please try to re-enter the studio by refreshing the window. If you are unable to access the tab, please go back and click on the Enter Studio button from the class details page.
If you are still unable to reconnect to a class, please contact us at firstname.lastname@example.org and we’ll troubleshoot the issue with you.
If you lose your internet connection, there is nothing we can do unfortunately.